FAQ

If you're trying to get access to it quickly on your mobile device, click on the video file, then click on open in google drive. After that click on the video file, then click the 3 dots in the top right corner. You should see a menu, in this menu select "Open In". It will take a moment to export your video, could take longer depending on your current connection status. Once it's finished it will open another menu, from here click "Save to Files". That's it. Now you can go to your files folder on your phone and save that file to your phone that was now downloaded. Please keep in mind that your phone will downsize quality when you're sending it out via text message and social media platforms. Enjoy!

We will send your final video via google drive, where you can then download that file and use it at your leisure.

If you feel your video had misspelled text regarding a name or business. Feel free to reach out to cloutboitj@cloutfilmz.com or zayfilmz@cloutfilmz.com and we will be happy to update your video. Please keep in mind if it is anything visually you're wishing to change we will have to discuss further in the email, and depending on the visual change, it will have a 1-3 business day turnaround rate.