Refund Policy

If we cannot get you your video in the timeframe we specified:

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Standard Music Video Package: 1 Week Turnaround

Standard Business Video Package: 1 Week Turnaround

Standard Social Package: 1 Week Turnaround

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Advanced/CloutPro Music Video Package: 2 week Turnaround

Advanced/CloutPro Business Video Package: 2 week Turnaround

Advanced/CloutPro Social Package: 2 week Turnaround

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If you feel your video was rushed, or there was errors, please contact

cloutboitj@cloutfilmz.com or zayfilmz@cloutfilmz.com and we will help resolve the issue for you at no cost.

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We will refund your money back to you, or you can choose another video package free for compensation!